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Exam 7: Training

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Question 1

Multiple Choice

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If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices?

A) Ensuring that employees have product knowledge
B) Ensuring that employees understand their roles
C) Dedicating physical space to encourage teamwork
D) Ensuring that employees have opportunities to develop
E) Training the local workforce in company culture

F) All of the above
G) D) and E)

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Question 2

True/False

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Josiah is excited that he received a summer apprenticeship. He can now relax as he knows he has a guaranteed job after the summer.

A) True
B) False

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Question 3

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Opportunity to perform is influenced by both the work environment and trainee motivation.

Lourdes documents her processes and easily can articulate what she does to others on her team, so that the work will continue while she is on vacation. She has tacit knowledge.

Develop a diversity and inclusion policy for your company.

There is no evidence to support the direct relationship between diversity and business.

________ analysis involves determining the business appropriateness of training, given the company's business strategy.

Which of the following types of skills is best improved by behavior-modeling training?

E-learning is likely to replace the blended learning approach when face-to-face interaction is required.

Onboarding is the process of helping new hires adjust to social and performance aspects of their new jobs.

Design a training that incorporates all six stages of the training design process.

A ________ is a statement of an employee's work activity in a specific job.

If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to

When compared to other methods, the on-the-job training method needs less investment in time and money.

Collin was hired to work on data analytics, but once he started, the job quickly changed to project management. His supervisor noticed that his performance was declining. Which analysis should his supervisor complete?

________ outcomes are used to measure the acquisition of knowledge.

The first step in choosing a training method is to consider the extent to which the method facilitates learning and transfer of training.

Simulations can be used to teach production and process skills; however, they cannot be used to teach management and interpersonal skills.

Which of the following is the last step in a return on investment (ROI) analysis?

Presentation methods are most effective for