Correct Answer

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Public affairs work has at least the following purposes in common (p. 350):
(1) Informing constituents about the activities of a government agency.
(2) Ensuring active cooperation in government programs—voting, curbside recycling, as well as compliance with regulatory programs, such as mandatory seat belt use, antismoking ordinances.
(3) Fostering citizen support for established policies and programs—census participation, neighborhood crime watch programs, personal health awareness campaigns, support for disaster relief efforts.
(4) Serving as the public’s advocate to government administrators—conveying public opinion to decision makers, managing public issues within the organization, encouraging public accessibility to administration officials.
(5) Managing information internally—facilitating and advancing management’s messages through a variety of communications tools.
(6) Facilitating media relations—maintaining relationships with local media; serving as the organization’s conduit for all media inquiries; educating the media on the organization, its practices, and its policies.
(7) Building community and nation—using government-sponsored public-health campaigns and other public-security programs and promoting a variety of social or development programs.