Question 1

A business owned by one individual is a sole proprietorship.

Accepted Answer

A) True 
 B)False  True

Question 2

As an office professional, it is not likely that you will be expected to work in teams with others.

Accepted Answer

A) True 
 B)False

Question 3

People or organizations outside your company that buy or use your products or services are

Accepted Answer

A)   internal customers
B)   external customers
C)   vendors
D)   none of the aboveE) A) and D)
F) All of the above

Question 4

Assigning temporary office workspace to workers as needed is called telecommuting.

Accepted Answer

A) True 
 B)False

Question 5

When workers are allowed to make some decisions without review by managers it is called

Accepted Answer

A)   employee decision making
B)   teamwork
C)   employee empowerment
D)   risk takingE) A) and B)
F) A) and C)

Question 6

Persons who direct the daily activities of a company are called

Accepted Answer

A)   senior management
B)   middle management
C)   departmental employees
D)   the board of directorsE) B) and D)
F) A) and B)

Question 7

Internal customers are people inside your organization who use products or services you provide.

Accepted Answer

A) True 
 B)False  True

Question 8

An office that moves from place to place as needed on a daily or weekly basis is called a traditional office.

Accepted Answer

A) True 
 B)False

Question 9

A professional worker is

Accepted Answer

A)   cooperative and flexible
B)   not concerned about helping others complete projects
C)   loyal to the company
D)   both A and CE) B) and D)
F) C) and D)

Question 10

Editing and proofreading are examples of managing information, a key office activity.

Accepted Answer

A) True 
 B)False

Question 11

Making decisions and recommendations based on information studied is an example of

Accepted Answer

A)   searching for information
B)   analyzing information
C)   communicating information
D)   managing informationE) C) and D)
F) A) and C)

Question 12

The board of directors oversees the day-to-day operations of a company.

Accepted Answer

A) True 
 B)False

Question 13

A space within a person's home that is organized for the efficient performance of office tasks is referred to as a mobile office.

Accepted Answer

A) True 
 B)False  False

Question 14

All three major types of organizations (businesses, not-for-profit entities, and government units) have the same overall goals.

Accepted Answer

A) True 
 B)False

Question 15

An organization chart shows the structure of a company.

Accepted Answer

A) True 
 B)False

Question 16

When you make a mistake at work

Accepted Answer

A)   accept responsibility for the error as soon as you realize it was made
B)   take steps to place blame for the mistake on a coworker
C)   pretend you do not know about the mistake
D)   quietly correct the mistake but do not admit that you made the mistakeE) B) and D)
F) A) and B)

Question 17

To work effectively in a team

Accepted Answer

A)   define the tasks or duties of each team member
B)   identify how success will be measured
C)   do not waste time setting goals for the team
D)   both A and BE) A) and C)
F) None of the above

Question 18

Match between columns
                        Premises: A value system that places importance on work or other purposeful activity
Understanding or concern for someone's feelings or position
Private or secret
A business organized under the laws of a state for which a charter is secured
Monetary gain, advantage
Someone who buys or uses an organization's products or services
A public, world-wide computer network that spans the globe
A document that shows profit or loss for a business for a certain period of time
A seller of goods or services
A private computer network that looks and operates similar to web pages
Using workspace that is assigned as needed
A friendly or kindly attitude

Accepted Answer

The Answer of work ethic and intranet and hoteling and is...

Question 19

Government units seek to make a profit.

Accepted Answer

A) True 
 B)False

Question 20

Organizations that seek to provide services and not to make a profit are

Accepted Answer

A)   not-for-profit entities
B)   government units
C)   businesses
D)   both A and BE) A) and C)
F) B) and D)

Exam 1: The Office Environment

A business owned by one individual is a sole proprietorship.

Correct Answer
verified
True

As an office professional, it is not likely that you will be expected to work in teams with others.

Correct Answer
verified

People or organizations outside your company that buy or use your products or services are

Correct Answer
verified

Assigning temporary office workspace to workers as needed is called telecommuting.

Correct Answer
verified

When workers are allowed to make some decisions without review by managers it is called

Correct Answer
verified

Persons who direct the daily activities of a company are called

Correct Answer
verified

Internal customers are people inside your organization who use products or services you provide.

Correct Answer
verified
True

An office that moves from place to place as needed on a daily or weekly basis is called a traditional office.

Correct Answer
verified

A professional worker is

Correct Answer
verified

Editing and proofreading are examples of managing information, a key office activity.

Correct Answer
verified

Making decisions and recommendations based on information studied is an example of

Correct Answer
verified

The board of directors oversees the day-to-day operations of a company.

Correct Answer
verified

A space within a person's home that is organized for the efficient performance of office tasks is referred to as a mobile office.

Correct Answer
verified
False

All three major types of organizations (businesses, not-for-profit entities, and government units) have the same overall goals.

Correct Answer
verified

An organization chart shows the structure of a company.

Correct Answer
verified

When you make a mistake at work

Correct Answer
verified

To work effectively in a team

Correct Answer
verified

Match each item with the correct statement below.

Government units seek to make a profit.

Correct Answer
verified

Organizations that seek to provide services and not to make a profit are

Correct Answer
verified

Exam 1: The Office Environment

A business owned by one individual is a sole proprietorship.

Correct AnswerverifiedTrue

As an office professional, it is not likely that you will be expected to work in teams with others.

Correct AnswerverifiedShow Answer

People or organizations outside your company that buy or use your products or services are

Correct AnswerverifiedShow Answer

Assigning temporary office workspace to workers as needed is called telecommuting.

Correct AnswerverifiedShow Answer

When workers are allowed to make some decisions without review by managers it is called

Correct AnswerverifiedShow Answer

Persons who direct the daily activities of a company are called

Correct AnswerverifiedShow Answer

Internal customers are people inside your organization who use products or services you provide.

Correct AnswerverifiedTrue

An office that moves from place to place as needed on a daily or weekly basis is called a traditional office.

Correct AnswerverifiedShow Answer

A professional worker is

Correct AnswerverifiedShow Answer

Editing and proofreading are examples of managing information, a key office activity.

Correct AnswerverifiedShow Answer

Making decisions and recommendations based on information studied is an example of

Correct AnswerverifiedShow Answer

The board of directors oversees the day-to-day operations of a company.

Correct AnswerverifiedShow Answer

A space within a person's home that is organized for the efficient performance of office tasks is referred to as a mobile office.

Correct AnswerverifiedFalse

All three major types of organizations (businesses, not-for-profit entities, and government units) have the same overall goals.

Correct AnswerverifiedShow Answer

An organization chart shows the structure of a company.

Correct AnswerverifiedShow Answer

When you make a mistake at work

Correct AnswerverifiedShow Answer

To work effectively in a team

Correct AnswerverifiedShow Answer

Match each item with the correct statement below.

Government units seek to make a profit.

Correct AnswerverifiedShow Answer

Organizations that seek to provide services and not to make a profit are

Correct AnswerverifiedShow Answer

Correct Answer
verified
True

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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False

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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