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Exam 1: Introduction to Supply Chain and Operations Management

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Question 1

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The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as

A) process design.
B) process management.
C) process control.
D) process improvement.

E) A) and B)
F) C) and D)

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Question 2

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In the integrative SC&O management model,downstream collaboration involves working with and collaborating with suppliers.

A) True
B) False

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Question 3

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The recent development where Apple announced that it was moving production of some Mac computers to the United States from China can be described as

In a supply chain for paper products,wholesalers and retailers are ________ to the pulp and paper mills.

Supplier management is an activity which would fall within the domain of

The function in any business that is responsible for managing and investing the resources of the firm is

Which primary supply chain flow is always bidirectional?

In the integrative SC&O management model,upstream collaboration involves customer relationship management.

________ is change on a larger scale that has a dramatic effect on business results,and which is also one of the Four I's of SC&O management.

What is supply chain management? How is it different from operations management? How do they come together do create value for a business?

Discuss the Four I's of SC&O management and how they impact the competitiveness of a firm and a supply chain.

The sale of the same product with another trademark in different countries is known as

________ is cooperation between different firms to create value for customers.

________ is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

Henry Ford pioneered the use of mass production and standardization.

Monetary flows in a supply chain are always bidirectional.

The process steps that enhance products in a way that makes them more valuable to customers is known are ________.

A key part of a firm's value chain is collaboration with and management of the key suppliers.

Supply chain and operations (SC&O)emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.

The mechanism that U.S.corporation can use to allow foreign firms to sell in restricted markets while using the original design is