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A letter should be inserted into an envelope so the upper third of the letter is facing the reader when the reader removes it. In addition, the date and inside address are to be visible when the letter is removed.


A) The first statement is true and the second statement is false.
B) The first statement is false and the second statement is true.
C) Both statements are true.
D) Both statements are false.

E) B) and C)
F) A) and B)

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What is the minimum number of lines that should be provided for a signature in a business letter?


A) One
B) Two
C) Four
D) Six

E) A) and B)
F) All of the above

Correct Answer

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Which of the following forms of mail requires the sender to have a confirmation of delivery?


A) First class
B) Insured delivery
C) COD
D) Certified mail

E) A) and C)
F) A) and D)

Correct Answer

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With the use of word processing and graphics software, it is possible to eliminate the purchase of preprinted stationery.

A) True
B) False

Correct Answer

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