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The support activities of the value chain provide outputs that allow all activities to take place.

A) True
B) False

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The term _______________ refers to cooperative agreements between potential or actual competitors.


A) tactical union
B) strategic alliance
C) political affiliation
D) economic association
E) global partnership

F) B) and C)
G) A) and B)

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Firms pursuing a(n) _________________ strategy orient themselves toward achieving maximum local responsiveness.


A) international
B) domestic
C) multi-domestic
D) global
E) multinational

F) A) and E)
G) A) and C)

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When there are differences in infrastructure and/or traditional practices between countries, pressures for local responsiveness emerge.

A) True
B) False

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Threats of protectionism, economic nationalism, and local content rules:


A) try to keep foreign companies out.
B) dictate that international businesses manufacture locally.
C) put harsh regulations on distribution.
D) strictly regulate the raw materials that foreign companies use.
E) make foreign markets unattractive

F) B) and E)
G) A) and C)

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Labour relations increase over time as individuals learn the most efficient ways to perform particular tasks.

A) True
B) False

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Which of the following two strategies suffer from a failure to exploit experience curve effects?


A) International and transnational
B) multi-domestic and international
C) Transnational and global
D) Global and international
E) multi-domestic and multinational

F) B) and E)
G) D) and E)

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If Honda noticed that the unit costs of Honda Accords went down as the number of Accord's produced went up, Honda would be realizing the benefits of _______________.


A) captured savings
B) volume synergies
C) economies of scale
D) rent effects
E) learning effects

F) None of the above
G) B) and E)

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Value chain activities can be categorized as:


A) primary activities and secondary activities
B) input activities and throughput activities
C) profitable activities and unprofitable activities
D) primary activities and support activities
E) value creation and value delivery

F) A) and D)
G) B) and C)

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_________________ agreements are one way to achieve the goal of swapping skills and technologies that each company in a strategic alliance covets, and ensuring a chance for equitable gain.


A) Join venture
B) Sharing
C) Cross-licensing
D) Learning
E) Contractual

F) B) and D)
G) A) and C)

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Economies that arise from performing a value creation activity in the optimal location for that activity are called _____________.


A) site expediencies
B) location economies
C) site commerce
D) location synergies
E) offshore savings

F) A) and B)
G) C) and D)

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Profit can be defined as:


A) costs minus profits
B) the difference between time and money
C) quantity times profit
D) sales plus costs
E) the difference between TR and TC

F) B) and C)
G) A) and B)

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According to Christopher Barlett and Sumantra Ghoshal, the flow of skills and product offerings should not be all one way, from home firm to foreign subsidiary.Rather, they argue that the flow should also be from foreign subsidiary to home country, and from foreign subsidiary to foreign subsidiary-a process they call:


A) adaptive learning effect
B) international education.
C) international lore.
D) worldwide effect.
E) global learning.

F) C) and D)
G) B) and E)

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Human resources, materials management, and manufacturing are included as the primary activities in a firm's value chain.

A) True
B) False

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Which of the following is not a typical characteristic of multi-domestic firms?


A) Extensively customize both their product offerings
B) Try to establish a complete set of value creation activities in each major national market in which they do business
C) Have a low cost structure
D) Do a poor job of leveraging core competencies within the firm
E) Extensively customize their marketing strategy to match different national conditions

F) C) and D)
G) A) and B)

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Firms that pursue a(n) _______________ strategy focus on increasing profitability by reaping the cost reductions that come from experience curve effects and location economies.


A) multi-domestic
B) multinational
C) international
D) global
E) transnational

F) A) and C)
G) B) and D)

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If Goodyear Tire Corporation experienced systematic reductions in the production costs of a particular product over the life of the product, they would be realizing ____________ effects.


A) managed production
B) forward advantage
C) experience curve
D) value chain
E) economies of scale

F) C) and D)
G) B) and D)

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______________ is concerned with the creation of goods or service.


A) Profitability
B) Marketing
C) Sales
D) Production
E) R&D

F) A) and B)
G) B) and E)

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What is the experience curve? How can an involvement in overseas markets help a firm capture experience curve advantages more rapidly?

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The experience curve refers to the syste...

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Skills within the firm that competitors cannot easily match or imitate are referred to as


A) core competencies.
B) global competencies.
C) in-born skills.
D) competitive threats.
E) competitive competencies

F) B) and D)
G) A) and E)

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