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Which of the following is an additional reason for marketing industrial goods abroad that does NOT necessarily apply to consumer goods?


A) Bypassing import tariffs
B) Avoiding sales tax
C) Reducing the volatility of demand
D) Acquiring ISO certification
E) Acquiring ACSI certification

F) B) and E)
G) C) and E)

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Which of the following is considered to be an important competitive marketing tool in Europe?


A) ISO 9000 certification
B) ICE certification
C) ACSI certification
D) AERA certification
E) NCME certification

F) B) and C)
G) C) and E)

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The Global Harmonization Task Force is an international effort that is attempting to:


A) harmonize standards for several international industrial sectors.
B) promote free trade among developing and developed nations.
C) equalize wages among countries.
D) increase double testing of goods and services.
E) equalize the perception of quality across countries.

F) All of the above
G) B) and D)

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Which of the following is possibly the best indicator of a country's ability to use technology to leap several stages of economic development in a very short time?


A) The quality of the educational system
B) The size of the population
C) The general economic environment
D) The size and growth rate of the market
E) The level of government regulations

F) B) and E)
G) A) and B)

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Which of the following is true of commercial relationships in countries with collectivistic and high-context cultures?


A) The commercial relationship is limited to a one-time provision of the goods or service.
B) Efficiency and innovation matter more than long-term relationship building.
C) Trust is a crucial aspect of commercial relationships.
D) The focus of the relationship is on price and value-for-money.
E) Customer loyalty is fleeting and short-lived.

F) A) and B)
G) C) and D)

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Industrial goods are most likely to be standardized if:


A) they are produced by the same firm.
B) the cost of producing each unit is the same.
C) their uses are the same across markets.
D) they are sold to different income groups.
E) they are sold in different countries.

F) A) and D)
G) B) and C)

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A country has reached a level of economic development where the manufacturing of both semidurable and nondurable consumer goods has just begun. Also, the goods demanded relate to equipment and supplies to support manufacturing. Which of the following stages of Rostow's five-stage model of economic growth does the country fit?


A) The traditional society
B) Drive to maturity
C) Preconditions for takeoff
D) Takeoff
E) The age of mass consumption

F) B) and E)
G) A) and E)

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Which of the following is a factor that exacerbates the volatility in demand in industrial markets?


A) Professional buyers in the industrial market tend to act in concert.
B) The demand for industrial goods is independent of changes in economic development.
C) Small, noncyclical swings in demand are inherent in industrial markets.
D) Experienced purchasers tend to make buying decisions independently.
E) The demand for industrial goods is highly inelastic.

F) B) and D)
G) B) and E)

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Which of the following is true of the ISO 9000 standards?


A) The ISO 9000 standards apply to specific products.
B) The ISO 9000s guarantee that a manufacturer produces a "quality" product or service.
C) The ISO 9000 series describes eight quality system models.
D) The ISO 9000 standards are a certification of the quality control system that a company has in place.
E) The ISO 9000s were originally designed by the International Organization for Quality in the United States.

F) A) and D)
G) A) and C)

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The most significant environmental factor affecting the international market for industrial goods and services is the degree of standardization.

A) True
B) False

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In Stage 1 (the traditional society) of Rostow's five-stage model of economic development, the most important industrial demand is associated with labor.

A) True
B) False

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Which of the following factors spurs demand for technologically advanced products in the world?


A) An increase in the size of the global unskilled labor force
B) Large fiscal deficits in developed nations
C) Expanding economic and industrial growth in Asia
D) The increase in the average age in Europe
E) The opening of the Trans-Arctic route

F) None of the above
G) B) and D)

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For firms producing products and services for industrial markets, the chief reason for venturing abroad is the prospect of high profits with no risk.

A) True
B) False

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Which of the following stages of Rostow's five-stage model of economic growth do highly-industrialized countries like Japan and Germany fit into?


A) Traditional society
B) Preconditions to takeoff
C) Takeoff
D) Drive to maturity
E) The age of mass consumption

F) None of the above
G) C) and D)

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What are the two basic factors that account for greater market similarities among industrial goods customers than among consumer goods customers?

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The two factors that account for greater...

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Restrictions on cross-border data flows are potentially the most damaging to industries that:


A) are fragmented.
B) focus on domestic production.
C) generate revenue from the sale of physical products across borders.
D) rely on information transfers across countries.
E) are concentrated in nature.

F) A) and B)
G) All of the above

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Which of the following are driving a strong level of interest in the ISO 9000 certification?


A) Government regulations
B) Marketplace requirements
C) Environmental regulations
D) Trade tariff requirements
E) Protectionism restrictions

F) A) and D)
G) C) and D)

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Which of the following is characteristic of Stage 2 of Rostow's five-stage model of economic growth?


A) Industrial demand is mainly associated with natural resources extraction.
B) The goods demanded relate to equipment and supplies to support manufacturing.
C) The focus is more on low-cost manufacturing of a variety of consumer and some industrial goods.
D) The focus is on design activities and the development of manufacturing techniques.
E) Infrastructure development is the primary requirement in the economy.

F) C) and D)
G) A) and C)

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What are the trends that spur demand for technologically advanced products?

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Three interrelated trends spur demand fo...

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A company website is the most important vehicle for selling industrial products, reaching prospective B2B customers, and marketing in most countries.

A) True
B) False

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