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Exam 7: Learning and Decision Making

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Question 31

Multiple Choice

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"Does Mary tend to act differently in other circumstances?" is a question that answers which of the following elements about attribution?

A) Consistency
B) Extinction
C) Consensus
D) Control
E) Distinctiveness

F) C) and D)
G) D) and E)

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Question 32

Multiple Choice

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A new,complex,and not recognized situation calls for:

A) performance-avoid orientation.
B) programmed decisions.
C) performance-prove orientation.
D) nonprogrammed decisions.
E) irrational decisions.

F) B) and D)
G) All of the above

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Question 33

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Corey has a tendency to be a smart-mouth in all meetings.In the beginning,coworkers and his manager used to smile or nod.This can be described as a _____.Such feedback gave him a boost and he continued doing it so much that now it was becoming annoying.The manager and other coworkers decided to ignore his remarks and keep moving ahead with their agenda.Faced with this new situation,Corey stopped making inappropriate comments.This strategy can be described as:

Becca has been referred to as the resident expert at ABC International when it comes to media and all media-related issues.Many people have tried to work under her to learn but have not been very successful because she is so good at what she does but cannot really explain it to others.Becca can be described as having which type of knowledge?

Decision making reflects a relatively permanent change in an employee's knowledge or skill that results from experience.

_____ results when decision makers select the first acceptable alternative considered.

Define explicit and tacit knowledge.Identify the differences between the two types of knowledge.

"Does John always come late for department meetings?" is a question that answers which of the following elements about attribution?

True learning only occurs when:

Explicit knowledge is what employees can typically learn only through experience.

Define the term heuristic.Give an example of a heuristic.

Chris has consistently tried to demonstrate his ability so that his colleagues will not think poorly of him.Chris appears to have a(n) :

When an individual has a(n) _____,building competence is deemed more important than demonstrating competence.

"Throwing good money after bad" captures which of the following common decision-making errors?

Which of the following is NOT a characteristic of explicit knowledge?

The fundamental attribution error argues that people have a tendency to judge others' behaviors as due to external factors.

Which theory argues that people in organizations have the ability to learn through the observations of others?

Miranda has always had the tendency to blame something external for her lateness or other failures but is quick to take the credit when she does something right.Which of these best describes Miranda's tendency?