Question 1

Expanding a job horizontally through increasing the scope of work assigned is called ________________.

Accepted Answer

The answer of Expanding a job horizontally through increasing the...

Question 2

Consider the following information.
  
(a) Calculate the mean observed time for each work element.
(b) Calculate the normal time for each work element.
(c) Using an allowance factor of 20% based on job time; calculate the standard time for each work element and for the entire job.
(d) Based on the standard time, how many units should an employee performing at 110% of standard complete each hour?

Accepted Answer

(a) 4.75 for element 1, 6.28 for element...

Question 3

Disadvantages of individual incentive systems include all except which of the following?

Accepted Answer

A)   They undermine teamwork.
B)   A study has shown they had no effect on worker performance.
C)   They avoid the "free-rider" problem.
D)   They need a significant amount of data collection.
E)   They give employees a short-term focus.F) B) and D)
G) None of the above

Question 4

What are the advantages of the alternative workplace?

Accepted Answer

reducing overhead expenses by eliminatin...

Question 5

What results from methods analysis?

Accepted Answer

A)   a graph of how long each step takes
B)   an evaluation of current employees
C)   time standards
D)   guidance for designing jobs
E)   a standard, detailed procedure for an operationF) B) and D)
G) All of the above

Question 6

A company's accepted time studies are stored in a(n)  ____________ for possible future use.

Accepted Answer

A)   file cabinet
B)   time study vault
C)   warehouse
D)   jar
E)   elemental time databaseF) C) and E)
G) B) and C)

Question 7

Which two are sustainability practices in work system design?

Accepted Answer

A)   environmental and social
B)   social and ecosystem
C)   industrial and agriculture
D)   development and environment
E)   industrial and socialF) A) and B)
G) A) and D)

Question 8

If OT = the mean observed time, PRF = the performance rating factor, F = the frequency of occurrence, and PFD = the percentage allowance adjustment based on job time, what is the formula to compute the standard time?

Accepted Answer

A)   (OT) (PRF) (F) 
B)   (OT) (PRF) (F) (1 + PF
D)  
C)   (OT) (PRF) (F)  / (1 - PF
D)  
D)   (OT) (PRF)  / (F) 
E)   (OT) (PRF) (F)  / (1 + PF
D)  F) B) and C)
G) A) and E)

Question 9

Part of the operations strategy is designing a work system that:

Accepted Answer

A)   is easy to build.
B)   provides an appropriate risk/reward structure.
C)   provides the structure for the productivity of the company.
D)   provides a structure for the HR recruiting function.
E)   provides the structure for determining the company objectives.F) A) and B)
G) A) and C)

Question 10

Companies need to design compensation systems that _________________.

Accepted Answer

A)   punish poor performance
B)   reinforce the behaviors needed to meet the company's objectives
C)   are easy to administer
D)   do not differ significantly from those of other firms in the industry
E)   are innovativeF) B) and C)
G) All of the above

Question 11

The fact that human activities typically improve when they are done on a repetitive basis is described by a(an)  _________________ curve.

Accepted Answer

A)   normal distribution
B)   learning
C)   binomial distribution
D)   lognormal distribution
E)   S-shapedF) A) and B)
G) A) and C)

Question 12

What is a technique for estimating the proportion of time an employee or machine spends on different work activities?

Accepted Answer

A)   predetermined time data
B)   time elements
C)   stopwatch time study
D)   work sampling
E)   simultaneous motion studyF) D) and E)
G) B) and D)

Question 13

Expanding a job vertically through increased worker responsibility is called ____________.

Accepted Answer

The answer of Expanding a job vertically through increased worker...

Question 14

In work sampling, observations should be taken at random times.

Accepted Answer

A) True 
 B)False

Question 15

What are small groups of employees who meet to identify, analyze, and solve operational problems called?

Accepted Answer

A)   traditional work groups
B)   cross-functional teams
C)   self-managed teams
D)   problem-solving teams
E)   special-purpose teamsF) A) and B)
G) A) and C)

Question 16

Discuss how job design is related to the supply chain.

Accepted Answer

Every member of the supply cha...

Question 17

If OT = the mean observed time, PRF = the performance rating factor, F = the frequency of occurrence, and PFD = the percentage allowance adjustment based on job time, the formula to compute the standard time is (OT)(PRF)(F)(1 + PFD).

Accepted Answer

A) True 
 B)False

Question 18

Which of the following would not be a basic element into which a job would be split when using predetermined time data?

Accepted Answer

A)   reach
B)   sort
C)   grasp
D)   insert
E)   turnF) C) and D)
G) All of the above

Question 19

With respect to costing, what uses does a company have for standard times?

Accepted Answer

Standard times allow companies...

Question 20

What is the approach that moves the work to the worker rather than the worker to the workplace?

Accepted Answer

A)   teleworking
B)   virtual office
C)   office at home
D)   office on the move
E)   the alternative workplaceF) B) and C)
G) D) and E)

Exam 11: Work System Design

Correct Answer
verified
(a) 4.75 for element 1, 6.28 for element...
View Answer

What is a technique for estimating the proportion of time an employee or machine spends on different work activities?

Correct Answer
verified

In work sampling, observations should be taken at random times.

Correct Answer
verified

A company's accepted time studies are stored in a(n) ____________ for possible future use.

Correct Answer
verified

What are small groups of employees who meet to identify, analyze, and solve operational problems called?

Correct Answer
verified

What are the advantages of the alternative workplace?

Correct Answer
verified
reducing overhead expenses by eliminatin...
View Answer

Companies need to design compensation systems that _________________.

Correct Answer
verified

The fact that human activities typically improve when they are done on a repetitive basis is described by a(an) _________________ curve.

Correct Answer
verified

Discuss how job design is related to the supply chain.

Correct Answer
verified
Every member of the supply cha...
View Answer

Which two are sustainability practices in work system design?

Correct Answer
verified

What results from methods analysis?

Correct Answer
verified

With respect to costing, what uses does a company have for standard times?

Correct Answer
verified
Standard times allow companies...
View Answer

Expanding a job horizontally through increasing the scope of work assigned is called ________________.

Correct Answer
verified

Expanding a job vertically through increased worker responsibility is called ____________.

Correct Answer
verified

Part of the operations strategy is designing a work system that:

Correct Answer
verified

If OT = the mean observed time, PRF = the performance rating factor, F = the frequency of occurrence, and PFD = the percentage allowance adjustment based on job time, what is the formula to compute the standard time?

Correct Answer
verified

Which of the following would not be a basic element into which a job would be split when using predetermined time data?

Correct Answer
verified

Disadvantages of individual incentive systems include all except which of the following?

Correct Answer
verified

What is the approach that moves the work to the worker rather than the worker to the workplace?

Correct Answer
verified

If OT = the mean observed time, PRF = the performance rating factor, F = the frequency of occurrence, and PFD = the percentage allowance adjustment based on job time, the formula to compute the standard time is (OT)(PRF)(F)(1 + PFD).

Correct Answer
verified

Exam 11: Work System Design

Correct Answerverified(a) 4.75 for element 1, 6.28 for element...View AnswerShow Answer

What is a technique for estimating the proportion of time an employee or machine spends on different work activities?

Correct AnswerverifiedShow Answer

In work sampling, observations should be taken at random times.

Correct AnswerverifiedShow Answer

A company's accepted time studies are stored in a(n) ____________ for possible future use.

Correct AnswerverifiedShow Answer

What are small groups of employees who meet to identify, analyze, and solve operational problems called?

Correct AnswerverifiedShow Answer

What are the advantages of the alternative workplace?

Correct Answerverifiedreducing overhead expenses by eliminatin...View AnswerShow Answer

Companies need to design compensation systems that _________________.

Correct AnswerverifiedShow Answer

The fact that human activities typically improve when they are done on a repetitive basis is described by a(an) _________________ curve.

Correct AnswerverifiedShow Answer

Discuss how job design is related to the supply chain.

Correct AnswerverifiedEvery member of the supply cha...View AnswerShow Answer

Which two are sustainability practices in work system design?

Correct AnswerverifiedShow Answer

What results from methods analysis?

Correct AnswerverifiedShow Answer

With respect to costing, what uses does a company have for standard times?

Correct AnswerverifiedStandard times allow companies...View AnswerShow Answer

Expanding a job horizontally through increasing the scope of work assigned is called ________________.

Correct AnswerverifiedShow Answer

Expanding a job vertically through increased worker responsibility is called ____________.

Correct AnswerverifiedShow Answer

Part of the operations strategy is designing a work system that:

Correct AnswerverifiedShow Answer

If OT = the mean observed time, PRF = the performance rating factor, F = the frequency of occurrence, and PFD = the percentage allowance adjustment based on job time, what is the formula to compute the standard time?

Correct AnswerverifiedShow Answer

Which of the following would not be a basic element into which a job would be split when using predetermined time data?

Correct AnswerverifiedShow Answer

Disadvantages of individual incentive systems include all except which of the following?

Correct AnswerverifiedShow Answer

What is the approach that moves the work to the worker rather than the worker to the workplace?

Correct AnswerverifiedShow Answer

If OT = the mean observed time, PRF = the performance rating factor, F = the frequency of occurrence, and PFD = the percentage allowance adjustment based on job time, the formula to compute the standard time is (OT)(PRF)(F)(1 + PFD).

Correct AnswerverifiedShow Answer

Correct Answer
verified
(a) 4.75 for element 1, 6.28 for element...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
reducing overhead expenses by eliminatin...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Every member of the supply cha...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Standard times allow companies...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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