FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 8: Communication

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 51

Multiple Choice

Review LaterAdd Note

Review Later

A communication receiver who is preparing his comment or answer and not really listening to the sender is

A) using jargon.
B) using semantics.
C) biased.
D) rehearsing.

E) B) and D)
F) C) and D)

Correct Answer

verified

Show Answer

Question 52

True/False

Review LaterAdd Note

Review Later

Filtering,emotional disconnects,and lack of credibility are all barriers to effective communication.

A) True
B) False

Correct Answer

verified

Show Answer

Question 53

Essay

Review LaterAdd Note

Define a crucial conversation and give an example of it.

There are two types of communication in organizations: verbal and written.

To resolve the issue of biased language,instead of calling an individual a businessman,you should call that individual a _______________.

Define and provide an example of paralanguage. Paralanguage is the tone,pace and volume of speech.The tone can change even with the same sentence thereby changing the meaning of the sentence.For example,if I say,"tell the teacher you copied the problem," implies that this event did not occur.

There are cultural differences in the use of nonverbal communication elements like body language and facial expression.

Nina is a career counselor in a university's career development office.She is making recommendations to a student in a career planning session related to improving the quality of the student's conversation.Which piece of advice should be deleted from Nina's list?

Which of the following statements about e-mail is INCORRECT?

Nonverbal cues including the tone,pace,and volume of speech is called ______________.

Jason sent an email to his mother,"Ur never going 2 believe this.That prof gave me no credit for my paper.I h8 him." (with emoticons included) .When his mother got the e-mail,it took her quite some time to decipher the message.Jason should have considered his audience when he _________ the message.

Define proxemics and provide an example of it.

Men like to ask questions before starting a project; women just "jump right in."

Written communication is the most often used form of communication in business.

Which of the following statements about communication is correct?

An informal gossip network that can be a barrier to effective communication is called a ____________.

Research indicates that communication ability is related to a manager's performance.

The behavior where we are not really listening but preparing our response is called ________________.

The EEOC is an acronym for the Equal Employment Opportunity Commission in the Human Resource area.

Storytelling is largely an ineffective means of communication as receivers perceive the senders to be largely unable to control the process.