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A) peak demand.
B) preferred demand.
C) off-peak demand.
D) high-contact time.
E) high intensity time.
F) B) and E)
G) D) and E)
G) D) and E)
Correct Answer
verified
Correct Answer
verified
A) service becomes more expensive to deliver.
B) quality of the service declines.
C) service becomes less personalized.
D) time required to deliver the service increases.
E) service becomes less standardized.
F) A) and B)
G) B) and E)
G) B) and E)
Correct Answer
verified
Correct Answer
verified
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